Team Connects Us

It takes a village to do what we do. Writers, instructional designers, HR consultants, HR Software implementers, web developers, and customer support staff.

Meet the ConnectsUs core team. 


Ariane Laird

Ariane Laird

CEO & Founder

My formal job titles are Founder, Leader, CEO, COO, HR Consultant, Product Manager. But I'm essentially a jack of all trades.  More 

Professional Side  |  Informal Side



Sarah Visca

Sarah Visca

Operations Manager

My favourite phrase is “Show, don’t tell”. Talk is cheap, so let’s get it done! I'm all about efficiency, structure, and clarity and I use these traits (some may call them quirks) to provide stellar operational support. 

Professional Side  |  Informal Side



Melina Laird

Administrative Assistant – HRIS & Digital Systems

I manage all things tech at ConnectsUs — from HRIS implementations and digital systems to the backend of our website. I also handle newsletters, customer support, AI chat agents, and partner programs, ensuring our tools, communications, and operations run smoothly.



Bradley Higham

Bradley Higham

Marketing

I do marketing planning, strategy and execution. I'm also a man of very few words.  

Professional Side  |  Informal Side



Crysta Liew

Director, HR Programs

I love anything HR. The legislation, the best practices, reading and learning about best practices.  Which makes me the perfect person for what I do which is essentially creating, improving and updating our products and liaising with legal partners and customers. 

Professional Side  |  Informal Side



Jo Payne

Product Manager

I'm all about product:  creating and improving documents and the resource center content and flow. Which is a fancy way of saying that I do A LOT of writing!  I work on graphics, video tutorials, web copy, website administration. I'm also the language/styles and formatting police. 

Professional Side  |  Informal Side



Andrea

Andrea Levin

Product Manager

Short and sweet:  I manage the technical website development crew. I debate with Ariane about font size.  I'm the system architect and most days, the Head of the Complaints Department.

Professional Side  |  Informal Side



Sue

Sue Robinson

Office Manager & Customer Support

I'm known as the Hub of ConnectsUs. If you want to know what's going on, I'm your go-to.  I provide administrative & customer support. Everyone knows that I'm the brains behind ConnectsUs and it wouldn't survive without me. :) 

Professional Side  |  Informal Side



Peter Fisera (Fish)

Developer

I'm the main crew guy that Andrea manages.  And I've been with ConnectsUs since 2006.  Lots of fun - and lots of changes. I'm the guy who tracks down bugs and glitches (not that they happen often!)  Oh, and since we all work virtually, no one knows what I look like! 

Professional Side  |  Informal Side

  • "...Easy to use and cost-effective.  ConnectsUs HR toolkits has all the tools I need for developing my HR policies and procedures, and company information."

    Matthew Eichhorst | President, Expedia CruiseShipCenters
  • "...We needed a starting point for everything from policies to manager resources and got so much more."

    Karen Buchanan | Office Manager, BCTIA (BC Technologies Industry Association)
  • “…What a great product! I cannot emphasize enough how delighted I am with it…Your work is thorough, detailed, comprehensive, thought provoking, well laid out, easy to work with, professional, and great value. Thank you and compliments on a job very well done.”

    Grant Hodgins, B.Comm | CEO, Hodgins Auctioneers Inc.
  • "... much-needed and well thought out. We recommend the products to our clients who have a need to cut through the complexities of managing their employees. It’s easy to use and provides immediate value.”

    Greg Pallone | President, TRG Group
  • "...An HR resource at your fingertips; take it as it is, or customize it to meet your needs. Just what every business owner needs!"

    Carol Hama | Director, Professional Development & Services, HRMA - British Columbia Human Resources Management Association
  • "As a fresh start up with big growth plans, ConnectsUs products were the perfect tools for establishing our HR baseline. It's truly invaluable.”

    Bill Tam | CEO, EQO Communications