"... covers all the bases and really do let us focus on fine-tuning an existing product to meet our needs instead of starting completely from scratch."
Team Connects Us
It takes a village to do what we do. Writers, instructional designers, HR consultants, HR Software implementers, web developers, and customer support staff.
Meet the ConnectsUs core team.
Ariane Laird
CEO & Founder
My formal job titles are Founder, Leader, CEO, COO, HR Consultant, Product Manager. But I'm essentially a jack of all trades. More
Professional Side | Informal Side
Sarah Visca
Operations Manager
My favourite phrase is “Show, don’t tell”. Talk is cheap, so let’s get it done! I'm all about efficiency, structure, and clarity and I use these traits (some may call them quirks) to provide stellar operational support.
Professional Side | Informal Side
Melina Laird
Administrative Assistant – HRIS & Digital Systems
I manage all things tech at ConnectsUs — from HRIS implementations and digital systems to the backend of our website. I also handle newsletters, customer support, AI chat agents, and partner programs, ensuring our tools, communications, and operations run smoothly.
Bradley Higham
Marketing
I do marketing planning, strategy and execution. I'm also a man of very few words.
Professional Side | Informal Side
Crysta Liew
Director, HR Programs
I love anything HR. The legislation, the best practices, reading and learning about best practices. Which makes me the perfect person for what I do which is essentially creating, improving and updating our products and liaising with legal partners and customers.
Professional Side | Informal Side
Jo Payne
Product Manager
I'm all about product: creating and improving documents and the resource center content and flow. Which is a fancy way of saying that I do A LOT of writing! I work on graphics, video tutorials, web copy, website administration. I'm also the language/styles and formatting police.
Professional Side | Informal Side
Andrea Levin
Product Manager
Short and sweet: I manage the technical website development crew. I debate with Ariane about font size. I'm the system architect and most days, the Head of the Complaints Department.
Professional Side | Informal Side
Sue Robinson
Office Manager & Customer Support
I'm known as the Hub of ConnectsUs. If you want to know what's going on, I'm your go-to. I provide administrative & customer support. Everyone knows that I'm the brains behind ConnectsUs and it wouldn't survive without me. :)
Professional Side | Informal Side
Peter Fisera (Fish)
Developer
I'm the main crew guy that Andrea manages. And I've been with ConnectsUs since 2006. Lots of fun - and lots of changes. I'm the guy who tracks down bugs and glitches (not that they happen often!) Oh, and since we all work virtually, no one knows what I look like!