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Subscribers' Support

If you have an active or inactive account with us, please log in and submit a support ticket in our

Customer Support Center


Connect with Us

Chat

Use the "Ask Us Anything" Chat function at the bottom of the screen to connect with us live. 

Email

If we're not available on chat, contact us by email using the form on the left for faster service.

Response time by email:  Usually within a couple of hours if not sooner. Your email will be sent to several of our staff and will be responded to more quickly to best serve you.

Phone

Phone:  1-604-699-1889

Toll Free:  1-866-925-3275

Response time by phone:  Within 2 business days.

Fax

 855-539-9588

Mail

 

Canada

1965 4TH AVE W.
Suite 202
VANCOUVER,  BC 
CANADA
V6J 1M8
 

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043

Hours of Operation

Monday to Friday:   8:30 am to 4:30 pm PST   
Compare your local time.

Statutory Holidays:  Closed.  

We encourage you to contact us outside business hours. We may be able to assist immediately. If not, we'll respond early the following day.