Contact Us

User Support

If you have an active or inactive account with us, you'll be prompted to login to submit a support ticket. 

Customer Support Center


Connect with Us

  • We look forward to connecting with you initially by email or chat which is monitored by several staff members and will be responded to more quickly to best serve you.
  • Phone support is available in instances where Chat or Email are not sufficient. 
  • We encourage you to contact us outside business hours. We may be able to assist immediately. If not, we'll respond the following  business day.  

Chat

Use the "Chat /Help" function at the bottom right of the screen to connect with us live. 

Email

Use the form on the left. Response time by email is typically within a couple of hours during out business hours,  if not sooner.

Phone

1-604-699-1889

Hours of Operation

Monday to Friday:   8:00 am to 4:30 pm PST   
Compare your local time.  

Statutory Holidays:  Closed.  

Mail

 

Canada

1965 4TH AVE W.
Suite 202
VANCOUVER,  BC 
CANADA
V6J 1M8
 

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043


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  • "Just a quick note to say thank you!  ConnectsUs HR toolkit is the perfect solution for our needs. The point and click application combined with the rich content of best practices gives us everything we need to create professional results.”

    Theresa Partlow | Director, Human Resources, Emeritus Assisted Living | Seattle, WA
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    George Reznik | Chief Operating Officer & CFO, Infowave Software
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    Dana Murray | President, Prospec | Seattle, WA
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    Carol Hama | Director, Professional Development & Services, HRMA - British Columbia Human Resources Management Association
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    Deborah Nicols | Principal HR Consultant, Nicols & Dymes Consulting Inc.
  • "...I wish I had this product years ago! It is an invaluable tool for time and resource-strapped HR departments to quickly turn out quality HR practices and procedures..."

    Coleen Hunter | National Director, Human Resources, PharmaSave