Contact Us

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User Support

If you have an active or inactive account with us, you'll be prompted to login to submit a support ticket. 

Customer Support Center


Chat

Use the "Chat /Help" function at the bottom right of the screen to connect with us live. 

Email

Use the form on the left.

Response time by email:  Usually within a couple of hours if not sooner. Your email will be sent to several of our staff and will be responded to more quickly to best serve you.

Phone

Phone:  1-604-699-1889

Response time by phone:  Within 2 business days.

Fax

 855-539-9588

Mail

 

Canada

1965 4TH AVE W.
Suite 202
VANCOUVER,  BC 
CANADA
V6J 1M8
 

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043

Hours of Operation

Monday to Friday:   8:30 am to 4:30 pm PST   
Compare your local time.

Statutory Holidays:  Closed.  

We encourage you to contact us outside business hours. We may be able to assist immediately. If not, we'll respond early the following business day. 


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    Martina Page | Human Resources, ARC’Teryx
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