1. Home
  2. Contact Us

Contact Us

User Support

If you have an active or inactive account with us, you'll be prompted to login to submit a support ticket. 

Customer Support Center

Connect with Us

  • We look forward to connecting with you initially by email or chat which is monitored by several staff members and will be responded to more quickly to best serve you.
  • Phone support is available in instances where Chat or Email are not sufficient. 
  • We encourage you to contact us outside business hours. We may be able to assist immediately. If not, we'll respond the following  business day.  

Chat

Use the "Chat /Help" function at the bottom right of the screen to connect with us live. 

Email

Use the email form at the bottom of this page here. Response time by email is typically within a couple of hours during business hours,  if not sooner.

Phone

1-604-699-1889

Hours of Operation

We are open: Monday to Friday,  8:30 am to 4:30 pm EST   Compare your local time.  

We are closed:  BC and Ontario Statutory Holidays as well as the closure dates noted below. 

2025 Closures

The office is not open on the following dates. 

January 1, 2025 New Year's Day (BC, ON)
February 17, 2025 Family Day (BC, ON)
April 18, 2025 Good Friday (BC, ON)
May 19, 2025 Victoria Day (BC, ON)
July 1, 2025 Canada Day (BC, ON)
August 4, 2025 Civic Holiday (BC)
September 1, 2025 Labour Day (BC, ON)
September 30, 2025 National Day for Truth and Reconciliation (BC)
October 13, 2025 Thanksgiving Day (BC, ON)
November 11, 2025 Remembrance Day (BC)
December 25, 2025 Christmas Day (BC, ON)
December 26, 2025 Boxing Day (ON)

Mail

Canada

1965 4TH AVE W.
Suite 202
VANCOUVER,  BC 
CANADA
V6J 1M8
 

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043

Email Form

This is used in prevention of unwanted submissions, please leave the field empty.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

  • “…What a great product! I cannot emphasize enough how delighted I am with it…Your work is thorough, detailed, comprehensive, thought provoking, well laid out, easy to work with, professional, and great value. Thank you and compliments on a job very well done.”

    Grant Hodgins, B.Comm | CEO, Hodgins Auctioneers Inc.

  • "Rather than wasting countless hours reinventing the wheel, a lot of the leg work is done for you. Worth checking out. A real help if you need to get HR best practices in place in a short amount of time."

    Martina Page | Human Resources, ARC’Teryx

  • "...We needed a starting point for everything from policies to manager resources and got so much more."

    Karen Buchanan | Office Manager, BCTIA (BC Technologies Industry Association)

  • "...My partner and I will be forever grateful to ConnectsUs HR toolkits for helping us get our personnel back on track with clear policies and procedures. Getting on board with the product was a piece of cake..."

    Sherrita Magalde | Co-Owner, Amigo Travel | Salt Lake City, UT

  •  "... covers all the bases and really do let us focus on fine-tuning an existing product to meet our needs instead of starting completely from scratch."

    Ed Anderson | President, Dyrand Systems

  • "...Never before have I seen a product that so easily and completely supports the creation of HR practices. Don't reinvent the wheel - buy one of the best wheels invented to take your small business forward..."

    Patti Sheehan | Principal, Puget Sound People Solutions | Seattle, WA
Testimonials Customer List