Team Connects Us

It takes a village to do what we do. Writers, instructional designers, HR consultants, HR Software implementers, web developers, and customer support staff.

Meet the ConnectsUs core team. 


Ariane Laird

Ariane Laird

CEO & Founder

My formal job titles are Founder, CEO, Principal HR Consultant. But I'm essentially a jack of all trades!  More 

Professional Side  |  Informal Side



Sarah Visca

Sarah Visca

Operations Manager

My favourite phrase is “Show, don’t tell”. Talk is cheap, so let’s get it done! I'm all about efficiency, structure, and clarity and I use these traits (some may call them quirks) to provide stellar operational support. 

Professional Side  |  Informal Side



Melina Laird

Administrative Assistant – HRIS & Digital Systems

I manage all things tech at ConnectsUs. From HRIS implementations and digital systems to the backend of our website. I also handle newsletters, customer support, AI chat agents, and partner programs, ensuring our tools, communications, and operations run smoothly.



Bradley Higham

Bradley Higham

Marketing

I do marketing planning, strategy and execution. I'm also a man of very few words.  

Professional Side  |  Informal Side



Crysta Liew

Director, HR Programs

I love anything HR. The legislation, the best practices, reading and learning about best practices.  Which makes me the perfect person for what I do which is essentially creating, improving and updating our products and liaising with legal partners and customers. 

Professional Side  |  Informal Side



Jo Payne

Product Manager

I'm all about product:  creating and improving documents and the resource center content and flow. Which is a fancy way of saying that I do A LOT of writing!  I work on graphics, video tutorials, web copy, website administration. I'm also the language/styles and formatting police. 

Professional Side  |  Informal Side



Andrea

Andrea Levin

Product Manager

Short and sweet:  I manage the technical website development crew. I debate with Ariane about font size.  I'm the system architect and most days, the Head of the Complaints Department.

Professional Side  |  Informal Side



Sue

Sue Robinson

Office Manager & Customer Support

I'm known as the Hub of ConnectsUs. If you want to know what's going on, I'm your go-to.  I provide administrative & customer support. Everyone knows that I'm the brains behind ConnectsUs and it wouldn't survive without me. :) 

Professional Side  |  Informal Side



Peter Fisera (Fish)

Developer

I'm the main crew guy that Andrea manages.  And I've been with ConnectsUs since 2006.  Lots of fun - and lots of changes. I'm the guy who tracks down bugs and glitches (not that they happen often!)  Oh, and since we all work virtually, no one knows what I look like! 

Professional Side  |  Informal Side

  • “…What a great product! I cannot emphasize enough how delighted I am with it…Your work is thorough, detailed, comprehensive, thought provoking, well laid out, easy to work with, professional, and great value. Thank you and compliments on a job very well done.”

    Grant Hodgins, B.Comm | CEO, Hodgins Auctioneers Inc.
  • "...Never before have I seen a product that so easily and completely supports the creation of HR practices. Don't reinvent the wheel - buy one of the best wheels invented to take your small business forward..."

    Patti Sheehan | Principal, Puget Sound People Solutions | Seattle, WA
  • "...In a small business, best HR practices are sometimes not implemented due to a lack of resources or HR knowledge. With ConnectsUs products, we were able to implement them quickly and easily."

    Chris Breikss | President, 6S Marketing Inc. | New York, New York
  • "...Comprehensive, well-written and creative… provided us with a new perspective on what kind of best practices we should be implementing for existing and new employees... great value with instant return on investment."

    George Reznik | Chief Operating Officer & CFO, Infowave Software
  • "Just a quick note to say thank you!  ConnectsUs HR toolkit is the perfect solution for our needs. The point and click application combined with the rich content of best practices gives us everything we need to create professional results.”

    Theresa Partlow | Director, Human Resources, Emeritus Assisted Living | Seattle, WA
  • "...We needed a starting point for everything from policies to manager resources and got so much more."

    Karen Buchanan | Office Manager, BCTIA (BC Technologies Industry Association)