“I love your products. You have done a truly fabulous job with your toolkits. I’ve just spent 3 hours customizing your toolkit for one of my clients, and what I’ve done already would have any senior management team ecstatic. Talk about return on investment!”
Team Connects Us
It takes a village to do what we do. Writers, instructional designers, HR consultants, HR Software implementers, web developers, and customer support staff.
Meet the ConnectsUs core team.
Ariane Laird
CEO & Founder
My formal job titles are Founder, Leader, CEO, COO, HR Consultant, Product Manager. But I'm essentially a jack of all trades. More
Professional Side | Informal Side
Sarah Visca
Operations Manager
My favourite phrase is “Show, don’t tell”. Talk is cheap, so let’s get it done! I'm all about efficiency, structure, and clarity and I use these traits (some may call them quirks) to provide stellar operational support.
Professional Side | Informal Side
Melina Laird
Administrative Assistant – HRIS & Digital Systems
I manage all things tech at ConnectsUs — from HRIS implementations and digital systems to the backend of our website. I also handle newsletters, customer support, AI chat agents, and partner programs, ensuring our tools, communications, and operations run smoothly.
Bradley Higham
Marketing
I do marketing planning, strategy and execution. I'm also a man of very few words.
Professional Side | Informal Side
Crysta Liew
Director, HR Programs
I love anything HR. The legislation, the best practices, reading and learning about best practices. Which makes me the perfect person for what I do which is essentially creating, improving and updating our products and liaising with legal partners and customers.
Professional Side | Informal Side
Jo Payne
Product Manager
I'm all about product: creating and improving documents and the resource center content and flow. Which is a fancy way of saying that I do A LOT of writing! I work on graphics, video tutorials, web copy, website administration. I'm also the language/styles and formatting police.
Professional Side | Informal Side
Andrea Levin
Product Manager
Short and sweet: I manage the technical website development crew. I debate with Ariane about font size. I'm the system architect and most days, the Head of the Complaints Department.
Professional Side | Informal Side
Sue Robinson
Office Manager & Customer Support
I'm known as the Hub of ConnectsUs. If you want to know what's going on, I'm your go-to. I provide administrative & customer support. Everyone knows that I'm the brains behind ConnectsUs and it wouldn't survive without me. :)
Professional Side | Informal Side
Peter Fisera (Fish)
Developer
I'm the main crew guy that Andrea manages. And I've been with ConnectsUs since 2006. Lots of fun - and lots of changes. I'm the guy who tracks down bugs and glitches (not that they happen often!) Oh, and since we all work virtually, no one knows what I look like!