You’re a small business. You have an awesome group of bright and discerning employees who you trust not to do anything stupid online. Of course, you don’t need a social media policy. Or do you?
You've just had an epic experience with a customer service representative who effortlessly brings you down from the ceiling. You have a fleeting thought that they would be a great fit for your Customer Service team. And you hang up the phone.
This article is about helping you take the ‘fleeting’ out of your thoughts when you come across top talent.
