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User Support

If you have an active or inactive account with us, you'll be prompted to login to submit a support ticket. 

Customer Support Center

Connect with Us

Kindly connect with us digitally to start. Chat and email are monitored by several staff members and will be responded to more quickly to best serve you.

Chat
with Us

Use the "Chat /Help" function at the bottom right of the screen to connect with us live. 
 

Email
Us

Use the email form here at the bottom of this page. Response time; typically a couple of hours, if not sooner.

Book a
Consultation

Want to talk through one of our subscriptions or service offerings? Schedule a call here. 

 

Access
HR on Call

If you have an HR Complete subscription with HR on Call, you must be logged in to access the service. 

Phone us.

1-604-699-1889.  Phone support is available in instances where Chat or Email are not sufficient. 

Hours of Operation

We are open: Monday to Friday,  9:00 am to 4:30 pm EST   Compare your local time.  

2025 Closures

Our offices are closed as follows:  

Dec 22, 2025 - Jan 02, 2026 Holiday Closure

Mail

Canada

365 Sainte-Catherine E St
Unit #373
Montréal, QC H2X 3X2

USA

1321 Upland Drive
Suite 7166
Houston, TX
77043

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  •  "... covers all the bases and really do let us focus on fine-tuning an existing product to meet our needs instead of starting completely from scratch."

    Ed Anderson | President, Dyrand Systems

  • "...In a small business, best HR practices are sometimes not implemented due to a lack of resources or HR knowledge. With ConnectsUs products, we were able to implement them quickly and easily."

    Chris Breikss | President, 6S Marketing Inc. | New York, New York

  • "As a fresh start up with big growth plans, ConnectsUs products were the perfect tools for establishing our HR baseline. It's truly invaluable.”

    Bill Tam | CEO, EQO Communications

  • "...An HR resource at your fingertips; take it as it is, or customize it to meet your needs. Just what every business owner needs!"

    Carol Hama | Director, Professional Development & Services, HRMA - British Columbia Human Resources Management Association

  • “…What a great product! I cannot emphasize enough how delighted I am with it…Your work is thorough, detailed, comprehensive, thought provoking, well laid out, easy to work with, professional, and great value. Thank you and compliments on a job very well done.”

    Grant Hodgins, B.Comm | CEO, Hodgins Auctioneers Inc.

  • "Entirely straightforward!  Our Office Administrator basically took the templates and ran with them in a few days…professionally written using common language, and demonstrates significant and immediate value."

    Kent Toy | Director, Finance & Administration, Antarctica Systems
Testimonials Customer List