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About HR Questions. What. When. How.

HR Questions FAQ

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How often can I ask a question?

As often as you like. It's unlimited!

Keep in mind that you can only use the one email or phone call instance to ask your HR questions related to a specific issue. In other words, we won't be able to provide 10 additional calls or emails related to the same HR issue. 

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How much time is provided for each question?

For both phone call and email responses, we allot 15 minutes.

If you're late for the call, the call will only last for the remaining time allotted. 

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What kind of questions can I ask?

You can ask us anything related to: 

  • your use of the HR Toolkit
  • HR best practices. For example:

    • legislation

    • absences

    • employee conflicts

    • terminations

    • policies

    • contracts

    • recruiting

    • job descriptions

    • performance management

    • coaching

    • HR administration

    • disability management

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What kind of questions are not supported? 

At this time, we don’t support the following specialized HR areas:

  • OHS (Safety)

  • Payroll

  • Unionized environments

We slot 15 minutes per Q&A and won’t be able to dig deep into an HR issue that requires detailed review of a situation such as reviewing a contract or other documents.

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What about legal questions?

You are welcome to ask us questions that tread into legal waters, as most HR questions will invariably include a legal component. We will answer as experienced HR practitioners, but will advise you when you need to seek legal advice.

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