Hiring Process

The way we recruit has changed because the current job market is candidate-driven. Let’s take a look at 10 ways to enhance the candidate experience by adopting a customer-centric approach to recruiting.  

You may be hiring for the wrong reasons. You'll save yourself from some costly hiring mistakes if you remember to engage the PERSON and not just the EMPLOYEE.

​Most employers are unaware of the legal challenges that could occur if an employee doesn't sign their employment agreement and policies before their first day of work. 

Find out how not to be one of them. 

You've just had an epic experience with a customer service representative who effortlessly brings you down from the ceiling. You have a fleeting thought that they would be a great fit for your Customer Service team.  And you hang up the phone.  

This article is about helping you take the ‘fleeting’ out of your thoughts when you come across top talent.

Happy dance! After dozens of hours of recruiting & interviewing effort, you've just found the perfect one or two final candidates. Time to check references, but download your CYA template before you begin. 

Find out how to conduct your Skype interviews with this simple checklist that's included in a free Interviewing Guide for Managers that you can download & customize for your company.

Find out why you absolutely need to ask your senior candidates to come prepared to make an interview presentation.  Download & customize the form for managers so they can prepare and conduct this type of interview.