What type of Support is available with ConnectsUs?

ConnectsUs Zip

Does not include product support, but support is always available for order or account inquiries. 

Premium & Premium Zip Subscribers

Product Support

  • Accelerated email support relating to creating documents and assembling kits within 3 hours during business hours identified on our website.
  • Phone and/or web conference support available when questions cannot be resolved online. 

Support does not include the following:

  • HR advice
  • Legal advice
  • Troubleshooting or configuring third party applications or integrating same with the Products.

ConnectsUs Consultation

More complex consultations and professional services ("Services") may be purchased in one-hour blocks.  More.