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Pre-written Provincial Policies & Procedures, Employee Handbook, HR Manual

QuickStart
ClearSite™ for Canadian Organizations
QuickStart Employee Manual
List of Topics
Overview | Features | List of Topics | Sample Template | Support & Updates | FAQ's

The following topics are included in the QuickStart Employee Manual Template.

Seems like a lot of topics?  Keep in mind that Quickstart is a single employee manual document that includes a menu of 165 pre-written topics representing everything employees need to know.  Any section or topic can easily be modified, added, deleted, or used in the future when needed.

Introduction
 

Welcome!
New Staff Orientation
About the Employee Manual

Signed Statements

Employee Manual Receipt Guidelines
Terminology Used in the Employee Manual
Employee Manual Receipt and Acknowledgement Form
 

Core Company Policies

It is recommended that all employees sign off on this section of the employee manual.  
 

Equal Employment Employer
Equal Employment Opportunity Practices
Harassment
 

Privacy and Confidentiality
Privacy of Personal Activities during Working Hours   
Privacy of Your Personal Information   
Privacy Laws - An Overview   
Handling Confidential Information

Conduct  
Insider Trading
Code of Conduct  
Conflict of Interest  
Dating Co-workers   
Personal Activities during Working Hours   
Outside Employment or Appointments 
Intellectual Property  
Drug- and Alcohol-free Workplace   
Alcohol Consumption at Company Events   
Workplace Violence   
Off-duty Conduct   
External Company Communications   
Legal Inquiries or Actions  
Use of Portable Electronic Devices   
Handling Company Assets Off-premises   
Dress Code   
Solicitation on Company Premises  
Gifts and Gratuities
 

 

 

Attendance and Working Hours
Attendance   
Working Hours — Core Hours — Flex Time   
Lunch and Breaks   
Overtime   
 

Computer and Internet Conduct
Computer and Network Use   
E-mail Use  
Internet Use   
 

All About Your Company

Company Information
Our Vision and Mission
Our Company History
Our Brand
Our Elevator Pitch
Our Competitors
Executive Team
Definition of Business Success
Our Service Philosophy
Our Business Priorities for <YEAR>
Our Projects
Associations and Subscriptions (Memberships)
 

Culture
Our Core Values  
Culture  
Giving Back to the Community   
Service Recognition Awards
Annual Recognition Awards   
All-hands Meetings  
Lunch and Learns   
Social Events  
“Treat” Days

Company Directory
Company and Telephone Directory   
Organizational Chart 
Office Map 
Directory of Department Administrative Assistants  
 

Best Practices at <Company Name>
Conflict Resolution and Communication   
Effective E-mail Communication   
Guidelines for Running Effective Meetings     
Charitable Donations  
Gifts and Lunches for Employees   
 

Human Resources

Hiring and Orientation
Applying for Open Job Postings
Candidate Referral Program  
Re-hiring Former Employees 
Hiring Relatives   
Probationary Period   

Rewards and Benefits
Variable Pay Rewards  
Health Care Benefits   
Company-paid Parking and Cell Phone Benefits   
Wellness Benefits   
Employee Assistance Program (EAP) 
RRSP Contributions and Company Matching  
Shift Premiums  
 

Employee Relations
Job Descriptions     
Problems, Concerns, or Suggestions in the Workplace  
Performance Improvement Plan 
Discipline and Termination of Employment   
Resignation 
Exit Interviews   
Unionization  
Performance Reviews

Absences, Leaves, and Closures
Vacation  
Company-paid Holidays   
Maternity/Adoption/Parental Leave  
Personal Emergency Leave   
Family Medical Leave 
Bereavement and Compassionate Leave   
Incidental Illness and Personal Time   
Short-term Disability   
Return to Work after Serious Illness or Injury   
Time Off to Vote   
Jury Duty   
Unscheduled Office Closures 
Personal Leave of Absence   
 

Employee Development  
Training  
Educational Assistance  
Desktop Training  
Professional Memberships  
 

Feedback and Performance Reviews
Providing and Receiving Feedback  
Performance Review Process   
 

Payroll and Accounting
 

Expenses and Fiscal Responsibility
Fiscal Responsibility 
Purchasing — Terms and Conditions   
Expense Reporting   
Accounts Payable and Expense Approval  
Travel Expenses   
Air Travel Guidelines  
Personal Vehicle Use 
Miscellaneous Reimbursable Expenses 
Department Codes  
 

Payroll and Time Off Reporting
Payroll and Pay Day  
Time Off Reporting  
Time Sheet Procedures  
Garnishments   
 

Computers and Networks 

Remote Access to Our Network  
Logon ID and Passwords   
Virus Protection  
Back-ups and Offsite Storage  
Computer Technical Support   
Software Support   
Computer Equipment Upgrade Cycles   
Our Printers  
Information Technology Security   
 

Office Services

Office Equipment and Phones
Our Office Equipment   
Taking Company Property Off-premises for Personal Use   
Telephone System and Voice Mail   
Long Distance Calls   
Conference Call Procedures   
 

Meetings
Scheduling Internal Meetings and Booking Meeting Rooms   
Meeting Room Equipment and Use  
 

Other Office Procedures
Template – E-mail Signature Confidentiality Waiver   
Our Logos and Branding Guidelines  
Business Cards   
Office Supplies  
Mail and Couriers   
Centralized Filing System  
Swag   
Fax Procedures
 

External Services 
Taxi Cabs   
Catering 
Dry Cleaning Services
 

Facilities and Safety

Facilities
Our Lunchroom   
Bulletin Boards  
Our Office Space 
Facilities Temperature Control  
Facility Lights   
Shower Facilities 
Parking Information and Safety   
Smoking Areas   
For Women Only   
 

Safety
Safety at Work   
Safety Committee and Practices   
First Aid   
Injury and Illness at Work  
Earthquake and Disaster Preparedness  
Evacuation   
Emergency Contacts  
 

Security
Key Cards and Premises Access and Lock-up   
ID Badges   
Visitors


"...What's in ClearSite could literally take a company 5 years to develop on their own..." Miranda Webb, Leading Edge Business Development Corp